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Glossary

What is a reinspection?

A reinspection is a second inspection of the same lot after the factory has reworked, repaired or replaced goods that failed or were put on hold. It draws a fresh random sample from the reworked lot and rechecks every point that failed. Without one, the buyer has only the factory's word that the faults were fixed.

What a reinspection covers

  • A new sample. Units are drawn again at random. Checking only the units that failed misses the rest of the lot, where the same fault may still sit.
  • The failed points, in full. Every check that failed is repeated on the new sample, with the same or a stricter inspection level.
  • Signs of the rework. Sanding, filler, re-stitching or fresh paint can create new defects, so the inspector looks for them too.
  • Packing again. Reworked goods are often repacked, so cartons and marks are rechecked.

From our inspections

Real photos from our published sample reports, anonymised. Click a source to read the full report.

Major finding: light fitting inside a bar cabinet, corrected on site on every unit
Major finding: light fitting inside a bar cabinet, corrected on site on every unit
Sample 06: Inspection, Jodhpur, January 2023

Example: cracks in wood and marble

Our Sample 04 report found 8 major defects in 661 pieces of furniture against a reject number of 6, so the lot was Not cleared. Poor crack filling on one TV unit style was rectified on site; two cracked marble tops were to be replaced; other cracks in wood stayed open. Because cracks were the main risk across several styles, a reinspection after replacement was advised before shipment. A reinspection here would draw a fresh sample of 80 and pay close attention to stone and solid-wood surfaces.

Report verdictsCleared to load (Pass): The lot meets your specification and AQL limits. The goods can ship. Hold (Pending): We found issues you need to decide on before the goods ship. Not cleared (Fail): The lot fails your specification or AQL limits. Rework and reinspection are needed. Highlighted: Not cleared.Cleared to loadStandard term: PassThe lot meets yourspecification and AQLlimits. The goods can ship.HoldStandard term: PendingWe found issues you need todecide on before the goodsship.Not clearedStandard term: FailThe lot fails yourspecification or AQL limits.Rework and reinspection areneeded.Report verdictsCleared to load (Pass): The lot meets your specification and AQL limits. The goods can ship. Hold (Pending): We found issues you need to decide on before the goods ship. Not cleared (Fail): The lot fails your specification or AQL limits. Rework and reinspection are needed. Highlighted: Not cleared.Cleared to loadStandard term: PassThe lot meets your specification and AQLlimits. The goods can ship.HoldStandard term: PendingWe found issues you need to decide onbefore the goods ship.Not clearedStandard term: FailThe lot fails your specification or AQLlimits. Rework and reinspection areneeded.

Reinspection at Clear To Load

A reinspection costs US$149 per visit, plus travel by band, and is invoiced to the party that books it. In Jodhpur and Jaipur it usually happens within 48 hours. Whether you recover the cost from your supplier depends on your contract with them, so write it into the purchase order. It ends in a new verdict, Cleared to load, Hold or Not cleared. See pricing and what to do after a failed inspection.

Frequently asked questions

Can the factory just send photos of the rework?

It can, but photos show the units the factory chooses. A reinspection samples at random, so it tells you about the whole lot.

Should the reinspection use the same AQL?

Use at least the same plan. Some buyers move to general level III for the reinspection, which takes a larger sample.

Who pays for a reinspection?

Clear To Load is paid by buyers only and takes no fee from factories, so the buyer who books it is invoiced. Your purchase order can require the supplier to reimburse you.

Know before it ships

Tell us the product, the factory's city and your ready date. We confirm the inspector, the notice time and the price before you book.

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