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FAQ

Frequently asked questions

Clear To Load is an independent third-party inspection company based in Jodhpur, India, founded in 2017. We inspect at any factory in India for importers abroad, confirm bookings within 24 hours, send the report within 24 hours of the inspection, and end every report with a clear verdict: Cleared to load, Hold or Not cleared.

Find an answer by topic

TopicWhere to read more
Booking, notice and what to sendHow we work, Book an inspection
Prices, man-days and travelPricing, What is a man-day?
Which cities we coverCoverage lookup, India hub
Sampling and AQLAQL sampling explained, AQL calculator
Reports and verdictsSample reports, Verdict glossary
Rules in your marketRegulations hub

The questions below are the ones importers ask us most. If yours is not here, email hello@cleartoload.com or message us on WhatsApp.

Before you book: what to have ready

  • The factory's name, address and city. The city sets the travel band and the notice time.
  • The ready date. For a pre-shipment inspection, the order should be fully produced and at least 80% packed.
  • Your specification. A purchase order, tech pack or drawings, with the approved sample's photos, so the inspector checks against what you agreed.
  • Quantities by style. The lot size per style sets the sample size and the number of man-days.
  • Your AQL limits. If you have none, we suggest general level II with 0 / 2.5 / 4.0.

Frequently asked questions

What does Clear To Load do?

We inspect products at factories in India for importers abroad: pre-production, during-production and pre-shipment inspections, container loading supervision, factory audits and lab testing coordination.

Where are you based?

In Jodhpur, Rajasthan. Clear To Load was founded in 2017.

Which cities in India do you cover?

Every city in India. Staff inspectors cover their home cities, and vetted freelance inspectors cover the rest. Each location falls in one of three travel bands; check yours on the coverage page.

How quickly do you confirm a booking?

Within 24 hours. We reply with the inspector, the travel band, the notice time, the number of man-days and the total price.

How soon do I get the report?

Within 24 hours of the inspection, after a supervisor has reviewed it.

How do you price inspections?

By man-day: one inspector at one factory for one working day, report included. Travel depends on the factory's band. The price is fixed when you book and does not change with the result.

What do Cleared to load, Hold and Not cleared mean?

Cleared to load: the lot meets your specification and AQL limits and can ship. Hold: we found issues you need to decide on before shipping. Not cleared: the lot fails and needs rework and reinspection.

How do you choose the samples?

Our inspector draws them at random from packed goods, using the sample size set by ISO 2859-1 for your lot size and inspection level. Pieces a factory sets aside are refused.

Which AQL should I use?

Most importers of consumer goods use general inspection level II with AQL 0 for critical, 2.5 for major and 4.0 for minor defects. The AQL calculator shows the sample size for your order.

Do factories pay you?

No. We are paid by buyers only and take no fee, commission or gift from any factory we inspect.

Who sees the report?

Only you, the buyer, unless you choose to share it with the factory.

Which products do you inspect?

Furniture, home décor and handicrafts, home textiles, apparel, leather, metal and kitchenware, ceramics, toys, engineering and electrical goods, and more. The industries page lists every category and where our scope is limited.

Can you supervise container loading?

Yes. We check the container's condition, count the cartons, confirm the goods match the inspected lot, photograph the loading and record the seal number.

Can you check that my product meets US or EU rules?

We check what can be verified at the factory: labels, markings, construction against the tested design and documents. Lab tests are done by accredited laboratories, which we can coordinate.

Are you accredited?

Not yet accredited. ISO/IEC 17020 accreditation is in progress.

Who are your clients?

Importers in Europe and North America, including Fuhr Home (Denmark), 4udesigned BV (Netherlands), Jolipa BV (Belgium) and Rustic Furniture Outlet (Canada).

Know before it ships

Tell us the product, the factory's city and your ready date. We confirm the inspector, the notice time and the price before you book.

Book an inspection