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Ceramics and glass inspection

Ceramic wall tile inspection in India

A ceramic wall tile inspection checks the glaze for pinholes, crawling, dry spots and crazing, compares inkjet print and colour across the series, checks that décor, border and plain tiles from one collection match each other, and looks at corners and edges on the porous body. Floor tiles add abrasion, slip and frost claims that need lab reports.

Typical products
Glazed wall tiles (group BIII), décor and highlighter tiles, borders; glazed ceramic floor tiles (groups BIb–BIIb)
Where it's made in India
Morbi, Gujarat (Town of Export Excellence for ceramic tiles and sanitaryware)
Key rules
EN 14411 and CE marking (EU); ANSI A137.1 (US); US countervailing duty order on ceramic tile from India
Typical AQL
General II by carton; 0 critical, 2.5 major, 4.0 minor

What makes a wall tile different

A wall tile has a porous body under a glossy or matt glaze. Under ISO 13006 and EN 14411, dry-pressed tiles with water absorption above 10% are group BIII. The porous body is what makes wall tiles light and easy to cut, and also what makes them crack at the corners in a dropped carton.

The glaze carries the whole appearance. Most Indian wall tiles are decorated with inkjet printers, often in collections where a plain tile, a décor tile and a border or "highlighter" are sold to be fixed together on one wall. A wall tile can look perfect alone and still be rejected because it does not match the décor piece made on another day.

The main hidden risk is crazing: fine cracks in the glaze that appear months after fixing, when the body takes up moisture and swells slightly while the glaze does not. A glaze that fits the body badly passes a visual check and fails in a bathroom. Crazing resistance is tested by autoclave under ISO 10545-11.

Morbi, the Town of Export Excellence for ceramic tiles and sanitaryware, makes most of India's wall tiles. Department of Commerce TradeStat figures show exports of US$180.42 million for tiles with absorption above 10% (HS 690723) in FY2025-26 (provisional).

What we check on ceramic wall tiles

CheckHow it is checkedWhat fails
Glaze surfaceFace viewed from about 1 m in even light, then close up on any marksPinholes, crawling (glaze pulled back to bare body), dry or matt spots on gloss, glaze drops, colour specks
CrazingGlaze viewed at a low angle; ink wiped over a test tile; factory autoclave result reviewed, or tiles sealed for a labFine cracks in the glaze, or no crazing evidence for a glaze change
Print and series matchPlain, décor and border tiles of one collection laid together and compared with the approved boardColour or gloss mismatch between pieces sold together; print banding across tiles
Inkjet registrationPattern edges and relief checked on structured tilesPrint not aligned to the moulded relief; blurred lines
Shade and calibrePanel of tiles from several cartons; sizes measuredMixed shade or calibre in one carton or pallet
FlatnessStraight edge across face and edgesConcave or convex tiles that show as uneven light on a glossy wall
Corners and edgesAll four corners and edges checked; tiles tapped for a dull noteChipped or cracked corners, hairline cracks
Back and fixing faceBack checked for kiln debris and the profile that holds adhesiveGlaze runs on the back that weaken the adhesive bond

Common ceramic wall tile defects and how they are classed

DefectTypical causeClass
Glaze shards or sharp broken pieces loose inside a retail boxBreakage in packing not sorted outCritical (handling safety)
Crazing on delivered tilesGlaze and body expansion not matchedMajor
Décor tile does not match the plain tilePieces printed or fired on different daysMajor
Cracked or chipped cornersThin porous body, loose cartonsMajor (minor if a small chip only)
Pinholes or crawling on the faceDust on the body, glaze applicationMajor or minor by size and number
Print bandingInkjet nozzle faultMinor or major by visibility

Your defect list decides the final class.

Ceramic floor tiles (groups BIb to BIIb)

Glazed ceramic floor tiles sit between wall tiles and porcelain: under ISO 13006 and EN 14411, dry-pressed groups BIb, BIIa and BIIb cover water absorption from above 0.5% to 10%. TradeStat shows exports of US$114.38 million for this band (HS 690722) in FY2025-26 (provisional). Floor use adds claims the inspector must match to evidence:

  • Abrasion class. The PEI-type class for glazed tiles is tested under ISO 10545-7. The inspector checks that the class on the carton is the class in the report for the same glaze.
  • Slip resistance. R ratings for Europe or wet DCOF under ANSI A137.1 for the US are lab values. A change of glaze finish makes an old report useless.
  • Frost resistance. Needed for outdoor use; tested under ISO 10545-12. Higher-absorption bodies are a risk outdoors in cold climates.
  • Breaking strength. Thicker than wall tiles; checked by the factory lab or an outside lab under ISO 10545-4.

Floor tiles with absorption of 0.5% or less are covered on the vitrified and porcelain tiles page.

Market rules for wall and floor tiles

  • EU and UK. Tiles are construction products with CE marking and a declaration of performance under EN 14411. Great Britain still accepts CE for construction products; see UKCA and CE marking.
  • US. ANSI A137.1 is the tile standard. The countervailing duty order on ceramic tile from India of 16 June 2025 covers wall tile as well as floor tile; glazing and water absorption do not take a tile out of scope. Producer identity on cartons and invoices matters for the deposit rate.
  • Gulf. Saudi building-material rules cover tiles; see SASO and SABER.
  • Origin. Country of origin on cartons and any retail boxes; see country of origin labelling.

Packing and your purchase order

Wall tiles are packed in thin cartons of light tiles, often several cartons high on a pallet. The inspector checks that cartons are full and tight, that décor and border pieces have their own dividers or boxes, and that the top layer is protected from strapping. A carton dropped on a corner during the check should not leave cracked tiles inside.

  • Body group, size, thickness and finish, with the collection list (plain, décor, border, highlighter).
  • One shade and calibre per pallet; décor pieces from the same production run as the plain tiles.
  • Crazing evidence for each glaze; PEI, slip and frost reports for floor tiles.
  • Pieces per carton, square metres per carton, and carton marking.

Sources

  1. DGFT: Appendix 1B, Towns of Export Excellence (Morbi)
  2. ISO 13006:2018, Ceramic tiles: definitions, classification, characteristics and marking
  3. Federal Register: Ceramic tile from India, countervailing duty order (16 June 2025)
  4. Department of Commerce: TradeStat commodity-wise exports (FY2025-26, provisional)

Frequently asked questions

Can crazing be found during inspection?

Only if it has already happened. Crazing often appears later as the body takes up moisture. The inspector looks for existing crazing and checks autoclave test evidence for each glaze; a lab can test sealed samples.

Can wall tiles be used on floors?

Usually not. The porous BIII body and soft glaze are not made for foot traffic. A tile sold for floors needs breaking strength, abrasion and slip values that suit floor use.

Why do décor tiles not match the plain tiles?

They are often made in smaller runs on different days or lines. Print, glaze thickness and kiln position all shift colour. Order them from the same run and check them side by side.

Does the US duty order cover wall tiles?

Yes. The scope of the June 2025 order names wall tile and says glazing and water absorption do not take a tile out of scope. Confirm the current deposit rate with your customs broker.

Know before it ships

Tell us the product, the factory's city and your ready date. We confirm the inspector, the notice time and the price before you book.

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