Key takeaways
- Get a business number and an import-export (RM) program account before your first shipment, and register in the CARM Client Portal.
- Since 20 May 2025 a broker's security no longer covers you: post your own financial security in CARM if you want release before paying duties.
- Under the CCPSA, importers must keep supplier and customer records for six years and report incidents to Health Canada within two days.
- Fibre content on textile labels must be in English and French; dealer identity can be in either.
- Kitchenware, towels, blankets and cotton sheets need a country-of-origin mark; furniture and lamps are not on the CBSA list.
Customs basics: business number, CARM and security
The Canada Border Services Agency (CBSA) clears commercial imports. Its CBSA Assessment and Revenue Management system (CARM) is now the way importers manage accounts, payments and security.
| Item | What you need |
|---|---|
| Business number and RM account | A 9-digit business number and an import-export (RM) program account before you import. |
| CARM Client Portal | Register the business; the first user becomes business account manager and can give access to employees and delegate to a customs broker. |
| Release Prior to Payment (RPP) | To get goods released before paying duties and taxes, enrol in RPP and post your own financial security, such as a surety bond, in CARM. The transition period ended on 20 May 2025. |
| Classification and duty | Classify each item under the Customs Tariff and check the rate, and any preference, when you import. |
According to CBSA, importers without RPP privileges must account for the goods and pay duties and taxes at the time of release, which can slow clearance.
Product safety: CCPSA and surface coatings
The Canada Consumer Product Safety Act (CCPSA) covers most consumer goods, including furniture, décor and home textiles.
| Duty | What the law says |
|---|---|
| General prohibition (s. 7) | A manufacturer or importer may not import, advertise or sell a consumer product that is a danger to human health or safety, or that is under a recall. |
| Records (s. 13) | Keep documents naming who you bought from and sold to, for six years after the end of the year they relate to, at your Canadian place of business. |
| Incidents (s. 14) | Give Health Canada the information you have within two days of becoming aware of an incident. If the manufacturer is outside Canada, the importer files the written report within 10 days. |
Surface coatings. Under the Surface Coating Materials Regulations, a surface coating may not contain more than 90 mg/kg total lead or 10 mg/kg total mercury. Products for children, including children's furniture, may not have an applied coating above 90 mg/kg lead. Specific regulations also cover products such as cribs, cradles and bassinets.
Textile, bilingual and origin labelling
| Rule | Applies to | Key requirement |
|---|---|---|
| Textile Labelling and Advertising Regulations | Towels, bedding, blankets, quilts, curtains, throws, furniture slip covers (permanent label); table linen, upholstery outer coverings, cushions, rugs (permanent or non-permanent) | Fibre content in percentages, in English and French; dealer identity as name and postal address or a CA number, in either language |
| Consumer Packaging and Labelling Act | Prepackaged consumer products | Product identity and net quantity in both official languages; dealer name and address in either |
| Marking of imported goods (CBSA D11-3-1) | Listed household goods, such as towels and bath mats, blankets, cotton sheets and pillowslips, metal or plastic kitchenware, ceramic dishes and ornaments, candles and umbrellas | Legible, permanent country-of-origin mark, such as “Made in India” |
The Textile Labelling Act does not itself require the country of origin unless a claim is made that the product is imported. Furniture and lamps are not on the CBSA marking list. See product labelling and country of origin.
Wood packaging: CFIA and ISPM 15
The Canadian Food Inspection Agency (CFIA) directive D-98-08 applies to wood packaging, including pallets, crates and dunnage, from all areas other than the continental United States. Solid wood packaging must be debarked, treated by an approved method and marked to ISPM 15. Packaging made entirely of plywood, OSB or other processed wood is exempt. Non-compliant packaging may be refused entry.
If your customers ask for timber legality papers, see FSC and timber legality in India for what Indian suppliers can provide.
Documents to collect from your supplier
- Commercial invoice and packing list with tariff classifications, materials and origin per line.
- Lead and mercury test reports for paints and coatings, especially on children's products.
- Fibre content for every textile item and approved bilingual label artwork.
- Supplier name and address for your CCPSA records.
- ISPM 15 treatment details for pallets and crates, and the bill of lading.
Where inspection fits
Bilingual labels, fibre content and origin marks are easy to check at the factory and costly to fix in a Canadian warehouse. A pre-shipment inspection checks label text and placement on sampled units and cartons, finish quality and ISPM 15 marks. Coating tests go to an ISO/IEC 17025-accredited lab through lab testing coordination.
Clear To Load works for Canadian buyers, including Rustic Furniture Outlet. Reports reach you within 24 hours with a verdict of Cleared to load, Hold or Not cleared. See home textiles inspection or book an inspection.
Sources
- CBSA: CARM
- CBSA: Customs Notice 24-27, CARM October implementation
- CBSA: Set up your business to import
- CBSA: Memorandum D11-3-1, Marking of imported goods
- Justice Laws: Canada Consumer Product Safety Act
- Justice Laws: Surface Coating Materials Regulations (SOR/2016-193)
- Competition Bureau: Guide to the Textile Labelling and Advertising Regulations
- Justice Laws: Consumer Packaging and Labelling Act
- CFIA: Wood packaging